Frequently asked questions

About our products, services and way of working

Are you unsure whether Comadex is the right partner for your production or custom project? On this page, you will find clear answers to the most frequently asked questions. No complicated explanations, just straightforward clarity, so you know exactly what to expect from us.

Found questions & answers

Questions and answers

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Can you supply custom-made products based on specific customer drawings?

Yes, Comadex specializes in custom solutions. We supply wear parts and tools that are fully produced based on customer specifications or technical drawings. Thanks to our years of experience and modern machinery, we can manufacture with high precision according to your requirements, from single pieces to larger series.

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What is the average delivery time for products from your catalogues?

For standard products from our catalogues, delivery times are usually short, depending on the product type and stock availability. In most cases, we deliver within a few working days. For custom-made products, we always agree on a realistic planning in advance, tailored to your needs.

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How do you ensure the quality and precision of your products?

We work with modern production techniques and apply strict quality controls throughout the entire process, from raw material to finished product. In our dedicated measuring room, we inspect according to customer specifications and relevant standards. This ensures consistent quality and dimensional accuracy.

4
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Do you supply worldwide and which industries do you mainly serve?

Yes, we supply worldwide, with a strong focus on Europe and the Middle East. Comadex operates in industries such as metal processing, electrical engineering, woodworking and plastics processing. Thanks to our extensive network and long history, we are always able to find the right solution, regardless of sector or location.

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What should I do if I cannot find the desired product in your catalogue?

Please feel free to contact us. Our catalogues only show a selection of our full range. Many of our customers are looking for custom solutions that we produce on request. A technical drawing, sketch or description is often sufficient to explore the possibilities together.

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What makes Comadex different from other suppliers in the industry?

Comadex has been active since 1948 and combines experience, technical expertise and a strong network within the industry. We think along with you and respond quickly. This makes us more than just a standard supplier, we are a partner that adds real value to your production process.

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Are there minimum order quantities or do you also supply single pieces?

We supply both single pieces and series. Especially for custom work, it is no problem to produce on a smaller scale. We think along with you to find the most practical and cost-effective solution for your situation.

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Can I also get advice on material selection or machining techniques?

Absolutely. We have in-depth knowledge of materials, wear, machining methods and applications. Many customers involve us early in the process to ensure their product performs optimally.

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Do you work with certified materials and according to standards?

Yes. We only work with high-quality materials and produce in accordance with applicable standards and customer specifications. Upon request, we can also provide material certificates and measurement reports.

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How quickly can you respond to urgent requests?

Thanks to our network and flexible production capacity, we can often respond quickly in urgent situations. For urgent requests, please contact us by phone so we can immediately look at the fastest possible solution together.

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What is the process if I want to develop a new product?

After your request, we discuss your requirements, drawings or examples together. You will then receive a proposal including delivery time and pricing. Once approved, we start production immediately. Throughout the entire process, we keep you informed.

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Do you have experience with OEM production or white label solutions?

Yes. We regularly supply parts and tools as an OEM partner, with or without customer branding or neutral packaging. Feel free to ask about the possibilities.

Ready to tackle your production challenges?

Comadex is ready to support you with tailor-made wear parts and tools that optimise your production processes and minimise downtime. Contact us today for a non-binding consultation and discover how we can be your trusted partner in precision and quality.
How can we help you?
Schedule a non-binding introductory meeting Ask a question Call us: +31-316-243990 View contact details